RETAIL.

The customer decides in seconds. Your stock needs days.

Retailers, wholesalers, brand manufacturers: companies with a range, a warehouse, stores or a shop, and customers who no longer understand delivery times.
RetailWholesaleConsumer goods

Range, stock, demand: three numbers that rarely agree.

Purchasing orders by experience, the warehouse recounts, the shop sells what the system still shows. In between lie suppliers with their own formats, returns, price lists and a customer service that answers the same questions every day.

We bring AI to where retailers lose margin: to stock and reordering, to product data and prices, to returns and service, and to the portal your customers order through.

Where it gets stuck in retail.

Six spots between supplier and customer that we keep finding at retailers and brand manufacturers.

What we make of itGoods receipt, transfer and sale recorded as they happen: one stock figure that is right, for warehouse, store and shop.

01

Stock that exists twice.

The system shows one number, the shelf another. What gets sold is what the system believes, and the customer gets a cancellation.

What we make of itOrder proposals from sales, season and lead time; the buyer checks and decides instead of calculating.

02

Reordering by feel.

The buyer knows their products. Season, promotion, weather, lead time, all calculated in the head. If they are out, someone orders too much or too late.

What we make of itAn agent reads supplier data, matches it, fills gaps and creates the product; people only check the exceptions.

03

Product data in twenty formats.

Every supplier sends master data, images and prices differently. By the time a product is online, three people have worked on it.

What we make of itPurchasing, competition and sales consolidated: price proposals with reasoning that the responsible person approves.

04

Prices nobody keeps up with.

Purchase prices change, competitors too. Selling prices get adjusted when someone has time, and margin is lost without anyone seeing it.

What we make of itReturns recognised and assessed at receipt, with camera and rules that your best people helped write.

05

Returns that stay manual work.

Every return is opened, checked, recorded, sorted. Whether it is still saleable is decided by whoever happens to be there.

What we make of itAn assistant that knows order, stock and rules and gives the answer, in the portal, by email, on the phone. People take over the rest.

06

Service that answers the same questions.

Where is my order, is there a size, can I return this: every day, the same questions, by email, phone and chat.

From supplier to return.

Five stations every item passes through, and at each one AI does something different.

  1. Supplier

    Product data and prices arrive in every format.

    What AI does hereReads master data, images and prices from catalogue and email, matches them and creates the product. Agentic AI
  2. Warehouse

    Goods receipt, stock, order picking.

    What AI does hereRecognises pallets and labels at receipt, keeps stock current and takes over long walks. Computer Vision · Robotics
  3. Store & shop

    Availability, price, reordering.

    What AI does hereOrder proposals from sales and season, price proposals with reasoning, approved by your people. Data & AI
  4. Customer

    Order, status, questions.

    What AI does hereAnswers status and range questions in the portal, by email and on the phone; people take over where it gets personal. Custom Solutions
  5. Return

    Receipt, check, decision.

    What AI does hereRecognises and assesses returns at receipt by rules that your best people helped write. Computer Vision

What we build in retail.

Six services that most often make the first step at retailers and brand manufacturers.

01

Stock and reordering that are right.

Sales, season and lead time consolidated; order proposals that purchasing checks.

Data & AI
02

Product data without retyping.

An agent reads supplier data, matches it and creates products; people check the exceptions.

Agentic AI
03

The portal that gives answers.

Order, status, range and service in one place, built around your processes.

Custom Solutions
04

Goods receipt and returns that see.

Cameras capture pallets, labels and returns; stock is right from the start.

Computer Vision
05

Warehouse work with fewer walks.

Order picking and repacking with robots that cope with changing products.

Physical AI & Robotics
06

Operations, even in the Christmas season.

Shop, portal and agents monitored and maintained, with a contact who knows the system.

Managed Services

Which number is right least often at your company?

Stock, price or delivery time: tell us where margin is lost in your retail business. In the first conversation we tell you what AI takes over there.

FAQ.

We have an ERP and a shop. Will they be replaced?

No. We build around them: order proposals come from the ERP data, products land there, the shop stays your shop. AI works behind them.

Our suppliers send data however they like. Does it have to be standardised first?

No. The agent reads catalogue, spreadsheet and email the way they arrive, and creates what it understands with confidence. Only the rest comes back as a query.

What about season and promotions?

That is exactly what the data is worth it for: order proposals take sales, season and lead time into account, and your buyer decides with their knowledge of the promotion.

Does customer data stay in-house?

Yes, if you want it to. Models run on your infrastructure or in a European cloud; customer data does not leave the company. We decide that in the first step.

Is it worth it for a mid-sized retailer?

A product data agent or a service assistant is a manageable project with clear benefit for the people who retype and answer the same questions today. We start with one process.